WHAT YOU NEED TO KNOW.

• Arrival is 15 minutes prior to the game’s starting time for sign-in and briefing. If you arrive after the scheduled start time, the game timer will begin, and your experience will be shorter.

• Anyone aged between 9 and 11 must be accompanied by an adult playing the game with the adult also paying OR choose our in house service Game Master in the room.

• Players aged 12-16 must have an adult on the premises or no further than 5 mins away from the location. 

• Players aged 16 and over can play by themselves.

• Anyone attending under the influence of drinks or drugs will not be allowed to participate in the games.

• There is no refund offered for cancellations

  If you give us a notice of 72 hours or more prior your original booking, we can do one of the following options:

  1)    to reschedule your game for free of charge (based on availability)

  2)    to credit your Escape London account with total amount you made to us and you can use it for your future bookings within next 12 month.

  **If you give us a notice of less than 72 hours prior to your original booking and we have availability at your chosen date and time, we can reschedule the game. The fee for rescheduling is 50% of the booking. Payment must be done on the day of rescheduling.